Plans & pricing

A plan for what’s next.

Choose how you put Hexagon to work.

Free

Try Milo properly.

Free

No card needed

Start free
  • One-time starter allowance
  • Lead up to 2 active projects
  • Email, connections and Autopilot

Plus

Your personal chief of staff.

$ 49/month

Billed monthly in US dollars

Get Milo Plus
  • Monthly usage allowance
  • Lead up to 5 active projects
  • Email, connections and Autopilot

Max

The most Milo we offer.

$ 199/month

Billed monthly in US dollars

Get Milo Max
  • Our biggest monthly usage allowance
  • Lead up to 20 active projects
  • Connect extra email inboxes

A few things to know.

Where do I use Milo?

Create your account, then choose your plan in the Milo app. Connect the accounts you want it to work with.

How do the plans differ?

Every plan is the full Milo. Free has a one-time starter allowance. Plus, Pro and Max add a monthly allowance and more active projects with each plan, and Pro and Max can connect extra email inboxes.

What happens at my usage limit?

On Free, the starter allowance does not refill, so choose a plan to keep going. On a paid plan, Milo moves you to a higher plan if it has enough capacity. If no higher plan covers your usage, usage pauses until your allowance resets.

What can Milo help with?

Bring your emails, meetings and follow-ups into one place, and work with Milo on your projects.

Where do I manage my subscription?

Manage your subscription in the Milo app.

Can I choose which accounts to connect?

Yes. Connect the accounts you want Milo to work with.

CX Agent

Support with your company’s knowledge.

$0.89per resolved ticket

Messaging · No Hexagon token fees

Voice

$0.39per minute

Get started

Billed in USD. Voice covers US inbound Standard calls. Your carrier bills its fees directly.

High volume? Talk to our team

A few things to know.

What counts as one resolved ticket?

Messaging is charged only when the customer confirms an AI answer resolved the ticket. We wait seven days before the fee is earned. A follow-up within those seven days reopens the ticket and cancels confirmation. Handoffs, unresolved tickets and timeouts are not charged.

How is voice billed?

Voice is billed by the second for time with the AI, rounded once per call to the nearest cent. Ringing and human support are excluded. Continuing a pending chat ticket by phone removes its chat fee; already-earned chat fees stay due. Your phone provider bills its fees separately. Live voice and other countries are not included.

When is my card charged?

Earned charges are combined at $20 or after each calendar month. Smaller balances carry forward until the card minimum is reached.

How do I get started?

Create your account, connect a supported channel, then accept the outcome terms and add your card in Billing. No charge is taken when saving your card.

What happens to my current plan?

Your current agreement keeps its terms. Prepaid credits remain a separate option billed by AI usage; choosing them does not enroll you in outcome billing.

Prefer prepaid credits?

This is a separate, current option billed by AI usage. It does not enroll you in outcome billing.

CX Agent

approximately $ 0.03per conversation*

Pay as you go with prepaid credits. No monthly fee.

Get started

Try it free with your website’s content. Create your account to go live.

How credits work.

Prepaid credits

CX Agent and Sales Agent run on prepaid credits, from $ 20. Prices are held 12 months after you accept them.

Automatic reload, on by default

By default, after you authorize, we charge $ 20 to your card when the balance falls below $ 5. No monthly limit. You can change the amounts or turn reload off in Billing.

How are usage estimates calculated?

* CX Agent: $ 1.13 input ($ 0.57 cached), $ 4.50 output per 1M tokens. Estimate: 6 AI replies per conversation. Billed on real usage, in US dollars. WhatsApp message fees not included.

Sales Agent

Turn conversations into purchases.

8.5%of completed sales

No Hexagon token fees

Get started

Connected Shopify stores · USD or BRL. Merchant checkout with tax-exclusive prices.

High volume? Talk to our team

A few things to know.

What counts as a completed sale?

A paid Shopify order attributed to Sales Agent and verified by your connected store. Clicks, carts, unpaid orders and checkout links are not completed sales.

How is the 8.5% fee calculated?

The fee is 8.5% of the goods subtotal before discounts, excluding tax and shipping. Earned fees remain due if the order is later refunded, canceled or charged back. Fees are billed in the order currency, USD or BRL.

Are there any other fees?

There is no Hexagon token fee. Messaging, carrier and payment-provider fees billed directly by your providers remain separate.

How do I get started?

Create your account, connect your Shopify store, then accept the outcome terms and add your card in Billing. No charge is taken when saving your card.

What happens to my current plan?

Your current agreement keeps its terms. Prepaid credits remain a separate option billed by AI usage; choosing them does not enroll you in outcome billing.

Prefer prepaid credits?

This is a separate, current option billed by AI usage. It does not enroll you in outcome billing.

Sales Agent

approximately $ 2.89per sales chat*

Pay as you go with prepaid credits. No monthly fee.

Get started

Create your account, then connect your store in setup.

How credits work.

Prepaid credits

CX Agent and Sales Agent run on prepaid credits, from $ 20. Prices are held 12 months after you accept them.

Automatic reload, on by default

By default, after you authorize, we charge $ 20 to your card when the balance falls below $ 5. No monthly limit. You can change the amounts or turn reload off in Billing.

How are usage estimates calculated?

* Sales Agent: $ 10.32 input ($ 1.24 cached), $ 35.07 output per 1M tokens. Voice notes ≈ $ 0.05/min. Estimate: median of 8,248 real sales chats. Billed on real usage, in US dollars. WhatsApp message fees not included.

Free

Find your starting point.

Free

No monthly charge

Get your free score
  • 10 tracked products
  • 1 tracked question
  • 2 site scans a month

Pro

Go further, with more capacity.

$ 799/month

Billed monthly in US dollars

Explore Pro
  • 500 tracked products
  • 150 blogs per month
  • Daily simulations

New accounts get 14 free days on Starter and Pro. Add a card to start, and cancel in Billing before they end to pay nothing.

A few things to know.

Can I start for free?

Yes. Start with a free AI visibility score, then choose a paid plan when you need more.

How do the GEO plans differ?

Paid plans give you more tracked products and published content. Pro also includes daily simulations.

Is GEO billed separately?

Yes. GEO has its own subscription, billed in US dollars.

What if I need more capacity?

Choose an Enterprise plan in GEO, or talk to our team about custom volume pricing.